Terms of Use
Last updated: July 2026
1. Acceptance of terms
By downloading, installing, or using the IntOut application ("the App"), you agree to be bound by these Terms of Use. If you do not agree with any of these terms, do not use the App.
Controller: IntOut
Contact email: support@intout.app
2. Description of the service
IntOut is a mobile application that allows users to analyze food through photography, reading ingredient labels, and barcode scanning, with the aim of detecting whether such foods may contain problematic ingredients according to the user's configured intolerance profile.
3. Medical disclaimer and limitation of liability
This is the most important section of these Terms of Use. Please read it carefully.
3.1 IntOut is NOT a medical device
IntOut is an informational and support tool. The analyses and results provided by the App:
- Do not constitute a medical diagnosis of any kind.
- Do not replace the advice, assessment, or recommendation of a doctor, allergist, dietitian-nutritionist, or other healthcare professional.
- Are indicative and may not be 100% accurate, especially when analyzing photos of prepared dishes or labels with poor visibility.
- Should not be used as the sole criterion for deciding whether a food is safe to consume.
3.2 Known limitations of the service
The user acknowledges and accepts that:
- Artificial intelligence may make mistakes when identifying ingredients in images.
- A "SAFE" result in the App does not guarantee the complete absence of the allergen or problematic ingredient.
- Cross-contamination in kitchens or factories cannot be detected by the App.
- Ingredients hidden under technical names or E-numbers may not always be identified.
3.3 User responsibility
The user is solely responsible for the consumption decisions they make based on the App's results. IntOut assumes no liability for adverse reactions, poisoning, allergic reactions, or other harm resulting from using the App as the sole decision-making criterion.
If you have a severe food allergy or risk of anaphylaxis, always consult your doctor before consuming any food you are unsure about, regardless of the App's result.
4. Usage requirements
- You must be at least 14 years old to use IntOut. The App verifies your date of birth during registration and does not allow anyone who indicates being under 14 to continue.
- You must provide truthful information during registration and when setting up your profile.
- You are responsible for keeping your password and account confidential.
5. Free plan and Premium plan
IntOut offers a free plan and a Premium subscription plan (€3.99/month). Each plan includes a number of daily scans that may vary depending on the scan mode (photo/label, barcode, restaurant menu), as well as access to different features (history, statistics, AI corrections, ads).
The limits and features currently in effect for each plan are always shown up to date within the App itself, on the subscription screen. We may adjust these limits at any time to improve the service or its sustainability; any change will be reflected automatically in the App, without requiring these Terms to be modified for each adjustment.
Payments and renewals
- Subscriptions are managed through the Apple App Store or Google Play Store depending on the platform.
- The subscription renews automatically at the end of each period unless cancelled at least 24 hours before the renewal date.
- Cancellation is done directly from the settings of the corresponding store (App Store or Google Play), not from the App.
- We do not issue refunds for subscription periods already started, except in cases required by applicable law.
6. Intellectual property
All content in the App (design, code, text, logos, icons) is the property of IntOut and is protected by intellectual property laws. You may not copy, modify, distribute, or reproduce any element of the App without prior written authorization.
7. User conduct
The user agrees not to:
- Use the App for illegal or unauthorized purposes.
- Attempt to access other users' data.
- Manipulate or attempt to breach the App's security systems.
- Make abusive use of the service that harms other users.
8. Service modifications
IntOut reserves the right to modify, suspend, or discontinue the service at any time, with or without prior notice. We are committed to giving reasonable advance notice of changes that significantly affect the service.
9. Changes to these Terms
We may update these Terms of Use from time to time. We will notify you of relevant changes through the App or by email. Continued use of the App after such notice implies acceptance of the new terms.
10. Governing law and dispute resolution
These Terms of Use are governed by Spanish law. For any dispute, the parties submit to the courts of the user's domicile, as established under applicable consumer protection regulations.
11. Contact
For any inquiry related to these Terms of Use:
- Email: support@intout.app
These Terms of Use have been drafted in accordance with applicable Spanish and European regulations, including the Information Society Services Act (LSSI) and Royal Legislative Decree 1/2007 on consumer and user protection.